BY PHUMZILE NDLOVU
MBABANE – As life happens, should you change your mind about attending this year’s MTN Bushfire Festival this weekend, now there is a safer option of reselling your ticket.
The MTN Bushfire announced today that there is now a safe option of selling your ticket on Howler. It is worth mentioning that the MTN Bushfire does not encourage third party sales as the festival cannot guarantee the validity of those tickets.
When reached for comment about the new development this year, Festival Director Jiggs Thorne said, “To help festivalgoer’s secure legitimate festival tickets, our ticketing service providers, Howler, have set up a safe and secure resale platform for festivalgoers who won’t be able to make it to the festival to put their tickets up for sale.”
Festival goers can now buy and sell their pre-owned event tickets through Resale, Howler’s secure resale platform. By facilitating transactions between sellers and buyers, Howler eliminates the risk of scams, ticket scalping and wasted party tickets.
How the Howler Resale facility works:
1. Sellers list tickets, paying a 5% fee once the ticket is sold.
2. Buyers purchase tickets through the event page on Howler, paying a 5% booking fee.
Resale guarantees secure payment and instant tickets. Plus, complete anonymity. Howler will handle every aspect of the exchange, so you don’t have to. Resale protects customers against ticket scalping! Ticket prices are set by the seller but within a range offered by the event organiser.
How to sell your ticket:
1. Log into your Howler account and select Tickets.
2. Click the 3 dots on the ticket you’d like to sell
3. Click the Sell Ticket option
4. Set the price of your ticket
5. Enter your banking details
Should you change your mind,you can remove your ticket from Resale at any time from the tickets tab, if it hasn’t been sold. You’ll be notified by email if your ticket is sold and it’ll disappear from your account. Once your ticket has been sold, payment will be processed within 5-14 days.
How to buy your ticket:
1. Visit the event page and click on Buy Resale Ticket
2. Select the ticket you’d like to purchase and enter your details to complete the process
3. Access your ticket from the Tickets tab
Purchasing a ticket on Resale will incur a small transaction fee. You can remove your ticket from Resale at any time, if it’s still available.
Need help? For assistance with tickets bought or sold on Resale, please contact support@howler.co.za
Ticketing Disclaimer:
1. MTN Bushfire Festival tickets are strictly not for the purpose of resale. The festival cannot guarantee those tickets are genuine and have not been duplicated. In purchasing tickets from unofficial third party sellers, you are doing so at your own risk, this includes complimentary tickets and Traders tickets. There is a safe and secure Resale facility available from the festival’s official ticket service provider, Howler.
2. No e-tickets can be submitted for collection of wristbands on behalf of others. Each individual must present themselves in person in order for them to wristbanded.
3. The QR bar code is the most important part of the ticket. Bar codes can be duplicated hence it is important to always keep your bar code safe from sight.
4. MTN Bushfire does not create ticket bar codes. MTN Bushfire is not responsible for the duplication of bar codes once they have been dispatched to your email address. If you suspect that your ticket has been tampered with or the bar code might be compromised, please contact us immediately at adminassistant@house-on-fire.com and copy in tickets@house-on-fire.com. For general ticket queries prior to the festival please email support@howler.co.za
5. MTN Bushfire does not sell wristbands. If anyone offers you a wristband for sale, it is a scam.
6. MTN Bushfire Festival tickets are non-refundable.
All festival information can be found on the official festival website: https://www.bush-fire.com/
Pre-Load Your festival funds!
MTN Bushfire is a cashless festival. For all in-festival purchases, all festivalgoers use money loaded onto the festival wristband NFC chip. You can Top Up your funds during the festival or can Pre-Load them onto your tickets via their Howler accounts. If you’re in Eswatini, you can top up with MTN Mobile Money using MoMo Marketplace on Whatsapp. MoMo is also a payment option for registered traders at the festival.
Please Note:
• No other Ticket Types will be scanned including Camping Tickets, Traders Tickets, Artists Passes, Media Passes or Y’ello Lounge Tickets.
• Please arrive with your ticket downloaded on your phone/tablet or printed off on a piece of paper to avoid delays.
• All wristbands are valid for 3 days (31 May 2024 – 02 June 2024). • Do not remove or tamper with your wristband as this will forfeit your access to the festival.
