…Following their previous year win
BY PHUMELELE MKHONTA
MBABANE– MTN Eswatini has been awarded Eswatini’s ‘Best Network’ again.
This was the outcome of an annual network benchmarking campaign performed by Rohde & Schwarz SwissQual AG where the quality and performance of Eswatini’s leading mobile network operators is tested leading to MTN Eswatini maintaining the number one position by a significant margin compared to other operators in the country.
The drive-test based data collection campaign was implemented from August 6 to August 24, 2022, and covered Eswatini’s major cities, towns, and roads. During this mobile network benchmarking exercise, over 2 200 voice calls and over 12 500 individual data service tests were performed to calculate a Best Network Performance Score.
MTN Eswatini attained 348 out of 400 score for voice service as well as 297 out of 600 for data service. Rohde & Schwarz SwissQual AG applied a fully transparent, harmonised, and end-user centric methodology which calculates a single overall Network Performance Score. The scoring methodology includes essential aspects of popular mobile services and the resulting Network Performance reflects user’s perceived performance of a mobile network in daily use regardless of the available technologies. The score includes essential aspects of popular mobile services.
MTN Chief Executive Officer (CEO) Wandile Mtshali expressed excitement over what he called a validation that the MTN network was indeed the best in the country.
“MTN allocates a significant budget towards network advancements on an annual basis to ensure a stable, reliable and quality experience for our customers. We believe that every LiSwati deserves the benefits of a modern connected life which is why we are relentless in investing in our network,” he said.
Mtshali further shared that with the world having become digital, their desire was to be an enabler in the changing world.
“The way we do business has evolved and all facets of life have become digital. Our ambition is to be best placed to enable this digital evolution and we believe that our 5G network roll will further improve our data services in 2023 presenting consumers and enterprises with endless connectivity possibilities,” said the MTN CEO.
The overall performance score is an aggregation of rated service performance over different regions covered by mobile networks with a mobile phone that supports all available networks. Further-more the data collection process and analysis follows established standards and rules where the performance assessment used tests of popular services in mobile networks, such as voice telephony, data transfer, video and app-specific services.
“We congratulate MTN Eswatini for ranking first with a score of 645 out of 1000 points on the Rohde & Schwarz Network Performance Score,” said Hanspeter Bobst the Chief Executive Office of Rohde & Schwarz SwissQual AG.
About Rohde & Schwarz SwissQual AG
Together with teams from the global Rohde & Schwarz group of companies. Their employees in the Swiss Rohde & Schwarz SwissQual AG subsidiary develop and market integrated solutions and network analytic services to test and improve the quality and performance of mobile networks. Their experts for global benchmarking campaign plan and run large-scale optimization and benchmarking campaigns and empower customers to make QoE centric business decisions with confidence, to deliver better services with higher quality for their end users to reduce time to market for new technologies and services and to safeguard and increase the value of their business.
